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Privacy Statement

At HelpEachOther.Today, we ask you to provide your name, contact details and the name of your locality. We also collect data about the use of our site. By using the HelpEachOther website, the app and/or any other service offered HelpEachOther, you agree to the collection, use and storage of your persona information as described in this Privacy Policy.

In this privacy statement we explain what we do and why. You have the right to request access to your data or to have it deleted. We explain below how this works.

Personal Information

HelpEachOther is personal, you are who you say you are. When registering, we ask you for your name, locality, e-mail address and telephone number.

Your profile name and the items you want to lend are listed on the site, including an indication of your locality. This can't be seen directly by other users. Your exact address will never be made public. While we do our best to ensure everyone's privacy, we cannot prevent public data from being used by anyone else. So always use your common sense and don't mention things that you consider private.

We use your personal data behind the scenes for the following purposes:

  • To reach you with requests from your neighbours (via email)
  • To help others reach you once you have requested for items or services (via email)
  • To contact you in case of problems concerning items that you have listed or requested

We are not liable for the misuse of mutually exchanged data, so always use your common sense.

Usage Information

HelpEachOther keeps track of which items you have listed, requested or item requests that you have chosen to fulfil. we use this information to improve the site and generate relevant overviews. HelpEachOther keeps this information to itself.

HelpEachOther may collects general visitor data such as the time of request and time of item listing. We use this data for statistical analyses of visitiors and click behaviour on the website, and also to monitor the safety of the site. We do not link this data to the personal information mentioned above.

Contact with your HelpEachOther community

On HelpEachOther you communicate as you would in person, so you should not use bad language, etc. HelpEachOther serves to connect you to others in your community, but all subsequent correspondence would take place via email or via any other medium of communication that you mutual decide with your connection. Therefore, HelpEachOther is not responsible for any exchange in information beyond the sharing the contact details of users to you and/or your contact details to relevant users in your community.

Financial data

HelpEachOther does not request for any financial data from its users, and therefore, does not share the same with any third parties.

Use of cookies

We use cookies to give you access to the site and to make logging in easy. These are small files that are stored on your computer and that record information about you as a visit or to our site. Thanks to a cookie it is possible to always be logged in when you visit our site.For this automatic login, you must check the box "Remember data" during login. In addition, a cookie isused to record click behaviour on our site.

If you want to disable the use of cookies, you can set your browser to refuse all cookies or to indicate when cookies are being sent. Please note that certain parts of the site may not function properly if you do not accept cookies.

Changes to the privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this statement regularly sothat you are aware of these changes.

Anti-spam policy

HelpEachOther does not send spam or sell email addresses. If you received an unsolicited email invitation to join HelpEachOther or to participate inanevent,the invitation was generated by a member or user of the website and not HelpEachOther.

For questions about our Privacy Policy or queries regarding changes to your personal data (including termination of your profile), please contact info@helpeachother.today